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Reliance Home Comfort Protection Plan Complaint - Zero service, all bills
Reliance Home Comfort Protection Plan Complaint

Reliance Home Comfort Protection Plan Complaint

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Zero service, all bills


I have only had negative experiences with this company. I called a month ago about our A/C not working (again, as this happened last summer too) and have had multiple contractors come out to my house take pictures, waste my time and leave. One didn't even bother going onto the roof as he didn't have a ladder! What a pathetic excuse for service. I called them to explain the situation, and yet another 3 appointments involving taking pictures and leaving, have come and gone. I still have to call to verify that they bring a ladder! AND every time I do, the person on the phone is surprised,and tells me they are making note in my file that the unit is on the roof. This never happens. Last visit I was told they need to replace the unit, and that I need to rent them a crane!!! I have yet another appointment today, in which I'm sure I will watch them take pictures and leave. What in gods name am I even paying these people for??? Worst company and zero customer service. Or service at all really. Shame on you Reliance, you stink.


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